We had a call from a very well-spoken woman a couple of days ago. She asked H how much we charge to go to Heathrow airport from our locality. He duly gave her our price-I should mention here that we are one of the cheapest for airports in our area.
Well-spoken woman then asked H, 'What sort of cars do you have? Are they comfortable?'
I was present at the time of the call and so heard what was being said. It was at this point that I snorted. Why? Well, because it makes me mad.
It's always the wealthiest people that want the bargain basement prices for an airport...and they NEVER tip. But at the same time they want to be driven in a Rolls Royce. We have Peugeots, which are good work-horses. They are reliable, comfortable and good on motorways. But we don't claim to provide executive vehicles...that's not what we are about with our bargain prices.
There are guys out there that do specialise in executive vehicles but they will almost always charge more. And so they should because their vehicles will cost more to run than ours.
So it really makes me irritated when these people phone wanting a bargain price but in an executive car. They want their cake and eat it.
